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NSW
Statutory Authority
Transport and Infrastructure

Infrastructure NSW

https://www.infrastructure.nsw.gov.au/

Annual Budget

$120M

NSW 2025-26 Budget
Flat vs prior year
Total Revenue

$80M

2024-25 Total Revenue
Staff

250

Headcount (2024-25)
Ideas relevant to this department

12 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

Creating a sustainable infrastructure legacy for NSW. [AR p.4]

PURPOSE

Creating a sustainable infrastructure legacy for NSW. [AR p.4]

Strategic priorities

· 3

1

Infrastructure to support employment priorities: focus on freight logistics and employment-related development in Wester

Infrastructure to support employment priorities: focus on freight logistics and employment-related development in Western Sydney and the Aerotropolis.

2

Infrastructure to support housing priorities: supporting housing development as per the NSW housing targets and housing

Infrastructure to support housing priorities: supporting housing development as per the NSW housing targets and housing reforms as well as the National Housing Accord.

3

Budgeting and funding: advice on capital expenditure allocations and ensuring it is aligned with government priorities.

Outcomes

· 3

Outcome 1: Infrastructure Delivery

Infrastructure NSW delivered 4 major projects and 2 major precinct renewals with a combined capital investment value of $2.84 billion. [AR p.15]

KEY ACTIVITIES

  • Project outcomes were improved, ultimately delivering better infrastructure and services for the people of NSW.
  • Infrastructure program delivered a fully integrated approach to assurance.

Outcome 2: Coordination

Infrastructure NSW established the Housing Delivery Authority to accelerate the delivery of well-located homes by streamlining planning approvals for major housing developments. [AR p.17]

KEY ACTIVITIES

  • Up to June 2025, 136 proposals amounting to more than 53,300 potential homes have been declared state significant.

Outcome 3: People

The Women in Construction Program delivered on the following priority actions: creation of a quarterly newsletter, hosting a forum, sponsorship of scholarships, and communications and engagement campaigns. [AR p.23]

KEY ACTIVITIES

  • The Program launched the Women in Leadership video series.
  • The Program piloted increased targets of 4% for women in trades and introduced a new target of 7% for non-traditional roles.

Values

· 4

Safety and Wellbeing

Collaboration

Truth and Courage

Achievement

Performance measures

· 1

CodeMeasureTarget 2025-26Latest resultStatus

CCE01

Increased targets of women in trades

4% for women in trades and 7% for non-traditional roles

4.6% for women in trades and 5.4% for women in non-traditional roles

Annual Report 2024-25
Mostly achieved

Ideas distilled from this entity's strategy & evidence

· 12

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

insw_annual-report-2020-2021-final_website-a483171.pdf)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

insw_annual-report-2020-2021-final_website-a483171.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

insw_annual-report-2020-2021-final_website-a483171.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

insw_annual-report-2020-2021-final_website-a483171.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

id0056_insw_annual-report_2024-25_wcag.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

id0056_insw_annual-report_2024-25_wcag.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

annual-report-2022-23.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

annual-report-2022-23.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

insw_annual-report-2020-2021-final_website-a483171.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

insw_annual-report-2020-2021-final_website-a483171.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

annual-report-2022-23.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

annual-report-2022-23.pdf)

Procurement & Delivery

Procurement lessons library for repeat purchases

Capture reusable procurement clauses, market lessons, supplier performance notes, and common evaluation criteria.

Impact: High
Effort: Low
small

insw_annual-report-2020-2021-final_website-a483171.pdf)

Procurement & Delivery

Portfolio delivery office for major investments

Stand up a portfolio delivery office that tracks benefits, risks, dependencies, procurement, and delivery confidence.

Impact: Very High
Effort: High
large

insw_annual-report-2020-2021-final_website-a483171.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

insw_annual-report-2020-2021-final_website-a483171.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

insw_annual-report-2020-2021-final_website-a483171.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

id0056_insw_annual-report_2024-25_wcag.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

id0056_insw_annual-report_2024-25_wcag.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

annual-report-2022-23.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

annual-report-2022-23.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

insw_annual-report-2020-2021-final_website-a483171.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

insw_annual-report-2020-2021-final_website-a483171.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

annual-report-2022-23.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

annual-report-2022-23.pdf)

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