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Federal
Statutory Body
Employment and Workplace Relations

National Vocational Education and Training Regulator Advisory Council

Portfolio: Employment and Workplace Relations

https://www.asqa.gov.au/

Major Digital Projects
6

VSLConnect Project

Department of Employment and Workplace Relations

Tier 1
DCA: Medium
Active

Total Budget

$41.8M

Digital Budget

$33.2M

July 2023December 2025

This project is enabling the Australian Government to better realise the benefits of the VET Student Loans (VSL) program and minimise the risk of occurrences such as the recent historical student debt issue. It will have a stronger focus on compliance and automation, and deliver a system that is flexible, scalable and stable, with a greatly enhanced data collection, integration and analytics capability.

Digital Transformation Program (Strengthening Integrity of the VET sector)

Australian Skills Quality Authority

Tier 2
DCA: Medium-High
Active

Total Budget

$24.8M

Digital Budget

$24.8M

January 2024June 2027

The Australian Skills Quality Authority (ASQA) is the national regulator of the VET sector. In February 2024, ASQA commenced a 3.5-year Digital Transformation Program to address issues with its existing ICT systems and data capabilities. The objective of the program is to ensure that ASQA is a modern, best-practice regulator, through the implementation and integration of contemporary systems and applications that will ensure ASQA can efficiently and effectively deliver its regulatory and organisational priorities.

Parent Pathways

Department of Employment and Workplace Relations

Tier 2
DCA: Medium
Active

Total Budget

$68.7M

Digital Budget

$36.8M

November 2023June 2026

The project is supporting the implementation of Parent Pathways, a voluntary service that provides personalised assistance and financial support to eligible parents and carers of children up to the age of 6 years. This extended ParentsNext to 31 October 2024 and introduced Parent Pathways from 1 November 2024, which included releasing the IT system on the Workforce Australia Digital Platform and the APS Pilot. As part of the project, enhancements will be made to Parent Pathways.

Enhancements to the Workforce Australia Digital Platform to administer the redesigned foundation skills program

Department of Employment and Workplace Relations

Tier 3
Active

Total Budget

$10.9M

Digital Budget

$10.9M

July 2023June 2026

The redesigned Skills for Education and Employment (SEE) program will improve the language, literacy, numeracy and digital literacy (LLND) skills for Australians. The program will feature 2 complementary streams of LLND training delivery. Enhancements to the Workforce Australia Digital Platform are required to support the delivery, data reporting and compliance arrangements of the redesigned SEE program.

Pacific Australia Labour Mobility (PALM) scheme insourcing

Department of Employment and Workplace Relations

Tier 3
Active

Total Budget

$9M

Digital Budget

$9M

July 2023June 2026

The project transferred the Pacific Australia Labour Mobility Information System (PALMIS) to the department's infrastructure from July to December 2023. Work is now focused on expanding and enhancement to align PALMIS with the department’s operating model. PALMIS will provide strong oversight and reporting, which will support the government’s plan to Build a Stronger Pacific Family, uphold worker protections, and address unmet labour needs in regional and rural Australia.

Reconnection, Employment and Learning (REAL) Program

Department of Employment and Workplace Relations

Tier 3
Active

Total Budget

$60.6M

Digital Budget

$7.7M

June 2024June 2030

This project supports the implementation of the REAL Program that is replacing the Time to Work Employment Service. The REAL Program is a voluntary program that will support First Nations prisoners aged 15 years and over to transition from the justice system into employment and learning.

Ideas relevant to this department

12 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

Our purpose is to ensure quality vocational education and training (VET) so that students, industry, governments and the community have confidence in the integrity of national qualifications issued by training providers. [CP p.6]

PURPOSE

Our purpose is to ensure quality vocational education and training (VET) so that students, industry, governments and the community have confidence in the integrity of national qualifications issued by training providers. [CP p.6]

Corporate Plan 2025-26 · p.6

Strategic priorities

· 1

1

Enhancing Australians’ skills for improved productivity, wage growth and economic development, as well as to support mor

Enhancing Australians’ skills for improved productivity, wage growth and economic development, as well as to support more equitable outcomes in employment opportunities for those who may be disadvantaged.

Corporate Plan 2025-26 · p.8

Outcomes

· 1

Outcome 1: Through our regulation and partnership with stakeholders, ensure quality vocational education and training so that students, employers, the community and governments have confidence in the integrity of national qualifications issued by training providers.

We accredit VET courses to make sure nationally approved standards are met, based on established industry, enterprise, education, legislative or community need. We take regulatory action against non-registered training providers and other entities that are not authorised to deliver VET qualifications if they breach the law. We support confidence in the integrity of national qualifications issued by training providers by: Ensuring our monitoring, compliance, enforcement, and education activities make full use of intelligence and data so that the community can be confident that our activities are based on analysis of risk; Maintaining essential safeguards by responding adeptly to provider non-compliance and taking effective action, applying a range of compliance and enforcement activities proportionate to the level of harm; Using education as a key regulatory tool and providing feedback that enables regulated entities to take responsibility for meting their obligations, and supports providers to address risks and monitor, evaluate and continuously improve VET outcomes.

KEY ACTIVITIES

  • registering training providers to provide national qualifications
  • accrediting national courses to meet statutory requirements
  • delivering education activities relating to the regulation of Registered Training Organisations (RTOs) and to support compliance
  • promoting provider capacity to deliver quality VET and continuously improve outcomes through effective self-assurance
  • analysing data, intelligence and information to identify and respond proportionately to risk
  • monitoring provider performance against applicable standards and obligations
  • deploying a range of compliance and enforcement actions
  • partnering with stakeholders to improve the impact and effectiveness of our regulatory activities

Values

· 6

Committed to service

Collaborative

Accountable

Empowered and trusted

United and connected

Future orientated

Performance measures

· 3

CodeMeasureTarget 2025-26Latest resultStatus

1A

Effectiveness of regulatory risk treatment strategies.

Effectiveness of interventions and the integrity of the VET sector over time

Corporate Plan 2025-26 · p.24

Target met

Annual Report 2024-25 · p.58
Achieved

2A

Improvement in performance against ASQA’s service standards.

Demonstrates accountability and transparency

Corporate Plan 2025-26 · p.26

Stakeholders (e.g. learners, employers, governments) rely on committed and capable providers to ensure qualifications are credible.

Annual Report 2024-25 · p.59
Achieved

3A

Staff engagement in skills and capability development and innovation adoption.

Aligns directly with public sector goals of continuous improvement, workforce resilience, innovation and strategic agility

Corporate Plan 2025-26 · p.28

High levels of satisfaction with our regulatory interactions

Annual Report 2024-25 · p.91
Achieved

Ideas distilled from this entity's strategy & evidence

· 12

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202024-25.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202024-25.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202022-23.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202022-23.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202021-22.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202021-22.pdf)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202021-22.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202021-22.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202022-23.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202022-23.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202020-21.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202020-21.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202024-25.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202024-25.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202022-23.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202022-23.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202021-22.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202021-22.pdf)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202021-22.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202021-22.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202022-23.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202022-23.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

ASQA%20Annual%20Report%202020-21.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

ASQA%20Annual%20Report%202020-21.pdf)

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