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Federal
Commonwealth Company
Regulation and Consumer Protection

Outback Stores Pty Ltd

Portfolio: Prime Minister and Cabinet

http://www.outbackstores.com.au

Annual Budget

$19M

2026-27 Budget (Budget Paper No. 4)
Flat vs prior year
Total Revenue

$40M

2024-25 Total Revenue
Staff

200

Headcount (2024-25)
Ideas relevant to this department

8 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

To be a sustainable business that makes a positive difference in the health, employment and economy of remote Indigenous communities by improving food affordability and availability, nutrition and community services. [CP p.6]

VISION

To be a sustainable business that makes a positive difference in the health, employment and economy of remote Indigenous communities by improving food affordability and availability, nutrition and community services. [AR p.3]

Corporate Plan 2025

PURPOSE

To be a sustainable business that makes a positive difference in the health, employment and economy of remote Indigenous communities by improving food affordability and availability, nutrition and community services. [CP p.6]

Corporate Plan 2025

Strategic priorities

· 3

1

Close the gap in life expectancy within a generation [CP p.42]

Corporate Plan 2025 · p.42
2

Halve the gap in mortality rates for Indigenous children under five within a decade [CP p.42]

Corporate Plan 2025 · p.42
3

Close the gap in education outcomes [CP p.42]

Corporate Plan 2025 · p.42

Outcomes

· 2

Health and Nutrition

Promoting positive health and nutrition outcomes has been a top priority for Outback Stores since inception. We have consistently encouraged healthier purchasing choices through active nutrition promotion and affordable pricing—while respecting and preserving customer choice. Our impact is evident in the measurable shift in purchasing behaviour: a reduction in sales of sugary drinks and tobacco, and an increase in purchases of water, fresh fruit, and vegetables. [CP p.8]

KEY ACTIVITIES

  • Promoting healthy lifestyle choices
  • Improving the affordability of nutritious food
  • Affordable pricing while respecting customer choice

Meaningful Employment

Outback Stores continues to encourage career progression and develop pathways to management, with 30 employees successfully completing a nationally accredited retail qualification. As a Registered Training Organisation (RTO), Outback Stores continues to encourage career progression and develop pathways to management, with 30 employees successfully completing a nationally accredited retail qualification. [CP p.8]

KEY ACTIVITIES

  • Career progression and management development
  • Nationally accredited retail qualifications

Values

· 5

INTEGRITY

EMPOWERMENT

RESPECT

EXCELLENCE

COLLABORATION

Performance measures

· 9

CodeMeasureTarget 2025-26Latest resultStatus

CCE01

Safety, Rehabilitation and Compensation Act 1988

100% completion rate.

Corporate Plan 2025 · p.24

100% completion rate.

Annual Report 2024-25 · p.24
Achieved

CCE02

Reduce the comparative purchase of full sugar soft drinks in community stores.

2.5% annual reduction.

Corporate Plan 2025 · p.24

2.74% reduction.

Annual Report 2024-25 · p.24
Achieved

CCE03

Increase the comparative sales of fresh produce in community stores.

2.5% annual increase.

Corporate Plan 2025 · p.24

26% increase.

Annual Report 2024-25 · p.24
Achieved

CCE04

Ensure stores meet or exceed their financial targets, including sales, expenses, and profitability.

85% of the stores.

Corporate Plan 2025 · p.24

85% of the stores.

Annual Report 2024-25 · p.24
Achieved

CCE05

Engage and assist new remote communities in retail management.

3 new Stores annually.

Corporate Plan 2025 · p.24

3 new Stores.

Annual Report 2024-25 · p.24
Achieved

CCE06

Maintain food security in remote communities by assisting non-viable stores.

N/A

Corporate Plan 2025 · p.24

N/A

Annual Report 2024-25 · p.24
N/A

CCE07

Deliver budgeted financial outcomes.

Exceed/meet operating budget.

Corporate Plan 2025 · p.24

Exceed/meet operating budget.

Annual Report 2024-25 · p.24
Achieved

CCE08

Increase the comparative completion rate of certified retail training for Indigenous employees.

10% annual increase.

Corporate Plan 2025 · p.24

33 nationally accredited Certificates.

Annual Report 2024-25 · p.24
Achieved

CCE09

Promote Local Employment and Job Creation.

85% of the total staffing.

Corporate Plan 2025 · p.24

85% of the total staffing.

Annual Report 2024-25 · p.24
Achieved

Ideas distilled from this entity's strategy & evidence

· 8

Staff Productivity

Remote Management Training Program

Introduce a specialized remote management training program for store managers to enhance their skills in remote Indigenous communities.

Impact: Medium
Effort: Medium
Small

2024-25.pdf

Procurement & Delivery

Supply Chain Optimization

Optimize the supply chain to reduce costs and improve delivery times for fresh produce to remote stores.

Impact: High
Effort: High
Large

2024-25.pdf

Citizen Services

Nutrition Awareness Campaign

Launch a community-focused nutrition awareness campaign to promote healthy eating and reduce sugar consumption.

Impact: Medium
Effort: Medium
Small

2024-25.pdf

Data & Performance

Digital Retail Management Platform

Implement a digital platform to streamline retail operations, improve data collection, and enhance performance monitoring.

Impact: Very High
Effort: High
Large

2024-25.pdf

Citizen Participation

Community Feedback Loop

Establish a structured feedback mechanism to gather community input on store operations and services.

Impact: Medium
Effort: Low
Small

2024-25.pdf

Procurement & Delivery

Online Ordering System

Introduce an online ordering system to streamline procurement processes and improve efficiency.

Impact: High
Effort: High
Large

2025.pdf

Regulation & Policy

Sustainability Initiative

Implement a sustainability initiative to reduce the environmental impact of store operations.

Impact: High
Effort: High
Large

2025.pdf

Capability Building

Remote Employment Program

Create a remote employment program to provide job training and employment opportunities for community members.

Impact: Medium
Effort: Medium
Small

2024-25.pdf

Staff Productivity

Remote Management Training Program

Introduce a specialized remote management training program for store managers to enhance their skills in remote Indigenous communities.

Impact: Medium
Effort: Medium
Small

2024-25.pdf

Procurement & Delivery

Supply Chain Optimization

Optimize the supply chain to reduce costs and improve delivery times for fresh produce to remote stores.

Impact: High
Effort: High
Large

2024-25.pdf

Citizen Services

Nutrition Awareness Campaign

Launch a community-focused nutrition awareness campaign to promote healthy eating and reduce sugar consumption.

Impact: Medium
Effort: Medium
Small

2024-25.pdf

Data & Performance

Digital Retail Management Platform

Implement a digital platform to streamline retail operations, improve data collection, and enhance performance monitoring.

Impact: Very High
Effort: High
Large

2024-25.pdf

Citizen Participation

Community Feedback Loop

Establish a structured feedback mechanism to gather community input on store operations and services.

Impact: Medium
Effort: Low
Small

2024-25.pdf

Procurement & Delivery

Online Ordering System

Introduce an online ordering system to streamline procurement processes and improve efficiency.

Impact: High
Effort: High
Large

2025.pdf

Regulation & Policy

Sustainability Initiative

Implement a sustainability initiative to reduce the environmental impact of store operations.

Impact: High
Effort: High
Large

2025.pdf

Capability Building

Remote Employment Program

Create a remote employment program to provide job training and employment opportunities for community members.

Impact: Medium
Effort: Medium
Small

2024-25.pdf

Legislation administered

· 8

Act

2001

Corporations Act 2001

Outback Stores Pty Ltd operates under this Act as a Commonwealth company.

Act

2010

Competition and Consumer Act 2010

Outback Stores Pty Ltd complies with this Act to ensure fair trade and consumer protection.

Act

1999

Environment Protection and Biodiversity Conservation Act 1999

Outback Stores Pty Ltd adheres to this Act to protect the environment.

Act

2005

Aboriginal and Torres Strait Islander Act 2005

Outback Stores Pty Ltd supports the welfare and rights of Aboriginal and Torres Strait Islander peoples.

Act

2009

Fair Work Act 2009

Outback Stores Pty Ltd ensures compliance with employment standards and workplace relations.

Act

2013

Public Governance, Performance and Accountability Act 2013

Outback Stores Pty Ltd adheres to this Act for corporate governance and accountability.

Act

1988

Safety, Rehabilitation and Compensation Act 1988

Outback Stores Pty Ltd ensures workplace safety and compliance with rehabilitation and compensation.

Act

2011

Work Health and Safety Act 2011

Outback Stores Pty Ltd ensures compliance with health and safety regulations.

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