Portfolio: Defence
https://www.agsva.gov.au/
8 tagged
Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.
No current official strategy document has been verified yet
Structured strategy exists but is incomplete.
Ideas distilled from this entity's strategy & evidence
· 8
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
myClearance-Portal-Users-Factsheet.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
myClearance-Portal-Users-Factsheet.pdf)
Triage queue for stuck or ageing cases
Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.
myclearance)
End-to-end case processing redesign
Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.
myclearance)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
myClearance-Portal-Users-Factsheet.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
myClearance-Portal-Users-Factsheet.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
myClearance-Portal-Users-Factsheet.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
myClearance-Portal-Users-Factsheet.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
myClearance-Portal-Users-Factsheet.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
myClearance-Portal-Users-Factsheet.pdf)
Triage queue for stuck or ageing cases
Use existing case data to flag ageing, duplicate, incomplete, or high-risk cases for earlier intervention.
myclearance)
End-to-end case processing redesign
Redesign the case pathway around risk-based triage, reusable evidence, and automated eligibility checks.
myclearance)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
myClearance-Portal-Users-Factsheet.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
myClearance-Portal-Users-Factsheet.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
myClearance-Portal-Users-Factsheet.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
myClearance-Portal-Users-Factsheet.pdf)
Source library
· 1
Bodies within the Defence portfolio
Australian Naval Nuclear Power Safety Regulator
Non-corporate Commonwealth Entity
Defence and Veterans' Services Commission
Non-corporate Commonwealth Entity
Australian Submarine Agency
Non-corporate Commonwealth Entity
Royal Australian Navy Relief Trust Fund
Corporate Commonwealth Entity
Royal Australian Navy Central Canteens Board (Royal Australian Navy Central Canteens Fund)
Corporate Commonwealth Entity
Royal Australian Air Force Welfare Trust Fund
Corporate Commonwealth Entity
Royal Australian Air Force Veterans' Residences Trust Fund
Corporate Commonwealth Entity
RAAF Welfare Recreational Company
Commonwealth Company
Defence Housing Australia
Corporate Commonwealth Entity
Australian Strategic Policy Institute Limited
Commonwealth Company
Australian Military Forces Relief Trust Fund
Corporate Commonwealth Entity
Army and Air Force Canteen Service
Corporate Commonwealth Entity