Portfolio: Infrastructure, Transport, Regional Development, Communications, Sport and the Arts
http://auspost.com.au
$7.5B
2025-26 Budget$8.2B
2024-25 Total Revenue33,000
Headcount (2024-25)New Vehicle Efficiency Standard (NVES) Regulator and IT Build
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts
Total Budget
$79.2M
Digital Budget
$23.8M
July 2024 — January 2026
The establishment of a NVES for light vehicles will deliver more fuel-efficient cars for Australians and support the government’s commitment to achieve net zero by 2050. This investment is for the development of an effective ICT environment in which to manage the regulatory obligations around the NVES, such as data capture from vehicle suppliers/importers, reporting, facilitation of compliance and audit functions, and the establishment and maintenance of a NVES credit trading scheme.
Reporting and Program Management (RPM) System
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts
Total Budget
$30.8M
Digital Budget
$14.2M
July 2023 — June 2026
The RPM project is improving the administration of grant payments to states and territories for land transport infrastructure projects. Following recommendations from the Australian National Audit Office, the department is developing a new system, which has been designed to address evolving business needs and transition the current legacy system to a more scalable and flexible system. The RPM Project Objectives are: (1) Develop a new system to automate, simplify and streamline business processes; (2) Provide a single source of data for all grant process stages that is validated and accurate, easy to access and analyse; (3) Ensure the new system is intuitive, easy to use and flexible, and can be extended to meet future needs; and (4) Migrate data from the existing data sources into a consolidated source of truth for infrastructure investment.
Digital First (DF) Program
National Archives of Australia
Total Budget
$25.1M
Digital Budget
$20.6M
July 2023 — June 2026
The National Archives of Australia has established the DF Program to uplift its ability to manage, preserve and provide meaningful access to an increasingly digital collection of records that hold national significance. In late 2025, the DF Program was rescoped to realign the work of the program to support implementation of the new Strategy 2025–2030: Evolving National Archives. The program will finish in June 2026, with additional scope relating to account and workload management to be addressed through strategy implementation.
Fighting SMS Scams
Australian Communications and Media Authority
Total Budget
$10.9M
Digital Budget
$3.2M
October 2024 — July 2026
This project is enabling the Australian Communications and Media Authority (ACMA) to develop, operate and maintain an SMS ID registry to help prevent scammers from impersonating brands and entities in texts, using message headers (such as myGov), and to create a trusted communications channel.
Spectrum Management
Australian Communications and Media Authority
Total Budget
$22.7M
Digital Budget
$20.9M
October 2022 — May 2027
The digital spectrum management system will include a range of new and enhanced digital and ICT capabilities to support improved spectrum management.
8 tagged
Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.
STRATEGY SUMMARY
Delivering a better tomorrow by connecting communities across the country and beyond – delivering essential services, supporting local economies and creating meaningful careers for our people, every day. [CP p.4]
PURPOSE
Delivering a better tomorrow by connecting communities across the country and beyond – delivering essential services, supporting local economies and creating meaningful careers for our people, every day. [CP p.4]
Strategic priorities
· 3
Supporting each other
Delighting our customers and communities
Creating a sustainable future
Outcomes
· 2
Delivering a better tomorrow
Australia Post is committed to evolving with the needs of customers – offering trusted services, greater convenience, and meaningful choice. Guided by our Post26 strategy, we’re investing in a sustainable future for our people, our business and the planet – so we can keep delivering for generations to come. [AR p.3]
KEY ACTIVITIES
Empowering our people
Australia Post is committed to creating a safe, inclusive and empowering workplace. From prioritising wellbeing and championing diversity, to investing in our people’s growth and aiming to uphold human rights across our supply chain – we’re building a culture where everyone feels supported, respected and ready to thrive. [AR p.24]
KEY ACTIVITIES
Values
· 5
Safety
Inclusivity
Sustainability
Innovation
Integrity
Performance measures
· 5
| Code | Measure | Target 2025-26 | Latest result | Status |
|---|---|---|---|---|
CCE01 | Carbon emissions reduction | 20% reduction from FY19 baseline | 20% reduction from FY19 baseline Annual Report 2025 · p.18 | Achieved |
CCE02 | Renewable electricity usage | 100% renewable electricity sourced for our operations | 100% renewable electricity sourced for our operations Annual Report 2025 · p.18 | Achieved |
CCE03 | Waste to landfill reduction | 39% reduction in landfill waste from FY19 baseline | 39% reduction in landfill waste from FY19 baseline Annual Report 2025 · p.18 | Achieved |
CCE04 | Recycling rate | 73% recycling rate | 73% recycling rate Annual Report 2025 · p.18 | Achieved |
CCE05 | Sustainable packaging | 100% ‘fully sustainable’ packaging aligned to the 2025 National Packaging Targets | 44% of Australia Post and StarTrack packaging range is fully aligned to the 2025 National StarTrack Packaging Targets Annual Report 2025 · p.18 | Partially achieved |
Source documents
· 17
2025
Read current report (PDF 16.5MB)
Open
2023-24
2023-2024 Annual Report (PDF 10.4MB)
Open
2022-23
2022-2023 Annual Report (PDF 8.71MB)
Open
2021-22
2021-2022 Annual Report (PDF 9.91MB)
Open
2020-21
2020-2021 Annual Report (PDF 26.3MB)
Open
2024
Read our plan (PDF 7.4MB)
Open
Read current report (PDF 18MB)
Open
2030
Read our 2030 Sustainability Framework (PDF 2.6MB)
Open
Australia Post Sustainable Finance Framework (PDF 1.5MB)
Open
Australia Post Sustainable Finance Framework Second Party Opinion (PDF 655kB)
Open
2017
2017-19 Accessibility Action Plan (PDF 970kB)
Open
2012
2012-15 Accessibility Action Plan (PDF 5.8MB)
Open
2020
Reconciliation Action Plan 2020-2022 (PDF 11MB)
Open
2017
Reconciliation Action Plan 2017-2020 (PDF 4.2MB)
Open
2014
Reconciliation Action Plan 2014-2017 (PDF 1.9MB)
Open
Mail’s role in the digital age
Open
Read insight paper (PDF 2.84MB)
Open
Ideas distilled from this entity's strategy & evidence
· 8
Achieve 15% reduction in operational costs
Implement lean management principles and automation to reduce operational costs.
2025-australia-post-corporate-plan.pdf [CP p.20]
Implement Green Parcel Hubs
Adopt the UK's Green Parcel Hubs model to reduce emissions and promote sustainable delivery practices.
global-ideas-input.txt [GI p.12]
Enhance MyPost app with AI-driven customer support
Expand MyPost app functionalities with AI-driven chatbots to provide 24/7 customer support.
2025-australia-post-corporate-plan.pdf [CP p.13]
Create real-time parcel tracking dashboard
Build a public dashboard showing real-time tracking of parcels for all customers.
global-ideas-input.txt [GI p.10]
Optimize delivery queue with predictive analytics
Use predictive analytics to optimize delivery queues and reduce wait times.
2025-australia-post-corporate-plan.pdf [CP p.7]
Develop emissions reporting tool
Create an internal tool to report emissions data in real-time for better tracking and compliance.
2025-australia-post-corporate-plan.pdf [CP p.20]
Form a cost-reduction taskforce
Establish a dedicated taskforce to identify and implement cost-saving measures across all departments.
2025-australia-post-corporate-plan.pdf [CP p.20]
Automate parcel processing
Automate parcel processing to reduce manual labour and improve accuracy.
2025-australia-post-corporate-plan.pdf [CP p.7]
Achieve 15% reduction in operational costs
Implement lean management principles and automation to reduce operational costs.
2025-australia-post-corporate-plan.pdf [CP p.20]
Implement Green Parcel Hubs
Adopt the UK's Green Parcel Hubs model to reduce emissions and promote sustainable delivery practices.
global-ideas-input.txt [GI p.12]
Enhance MyPost app with AI-driven customer support
Expand MyPost app functionalities with AI-driven chatbots to provide 24/7 customer support.
2025-australia-post-corporate-plan.pdf [CP p.13]
Create real-time parcel tracking dashboard
Build a public dashboard showing real-time tracking of parcels for all customers.
global-ideas-input.txt [GI p.10]
Optimize delivery queue with predictive analytics
Use predictive analytics to optimize delivery queues and reduce wait times.
2025-australia-post-corporate-plan.pdf [CP p.7]
Develop emissions reporting tool
Create an internal tool to report emissions data in real-time for better tracking and compliance.
2025-australia-post-corporate-plan.pdf [CP p.20]
Form a cost-reduction taskforce
Establish a dedicated taskforce to identify and implement cost-saving measures across all departments.
2025-australia-post-corporate-plan.pdf [CP p.20]
Automate parcel processing
Automate parcel processing to reduce manual labour and improve accuracy.
2025-australia-post-corporate-plan.pdf [CP p.7]
Legislation administered
· 6
1989
Australian Postal Corporation Act 1989
Primary legislation governing the operations and functions of Australia Post.
2011
Work Health and Safety Act 2011
Legislation governing workplace health and safety for Australia Post.
1990
Superannuation Benefits (Supervisory Mechanisms) Act 1990
Supervision of superannuation benefits for Australia Post employees.
1999
Environment Protection and Biodiversity Conservation Act 1999
Regulation of environmental protection and biodiversity conservation activities by Australia Post.
1987
Equal Opportunity (Commonwealth Authorities) Act 1987
Equal employment opportunity obligations for Australia Post.
2013
Public Governance, Performance and Accountability Act 2013
Governance and accountability framework for Australia Post.
Source library
· 22
17.4MB
2025.pdf
10.7MB
2023-24.pdf
8.9MB
2022-23.pdf
10.4MB
2021-22.pdf
27.8MB
2020-21.pdf
5.2MB
the-value-of-post-offices-in-australia.pdf
544KB
sustainalytics-annual-review-of-australia-posts-use-of-proceeds-february-2024.pdf
190KB
sustainalytics-annual-review-of-australia-posts-use-of-proceeds-april-2025.pdf
4.4MB
australia-post-in-regional-rural-and-remote-communities.pdf
8.5MB
access-and-inclusion-plan-2023-2025.pdf
7.6MB
2024-refugee-employment-engagement-action-plan.pdf
18.5MB
reconciliation-action-plan.pdf
Bodies within the Infrastructure, Transport, Regional Development, Communications, Sport and the Arts portfolio
High Speed Rail Authority
Corporate Commonwealth Entity
WSA Co Limited
Commonwealth Company
National Transport Commission
Corporate Commonwealth Entity
National Capital Authority
Non-corporate Commonwealth Entity
National Intermodal Corporation Limited
Commonwealth Company
Infrastructure Australia
Corporate Commonwealth Entity
Civil Aviation Safety Authority
Corporate Commonwealth Entity
Australian Transport Safety Bureau
Non-corporate Commonwealth Entity
Australian Rail Track Corporation Limited
Commonwealth Company
Australian Maritime Safety Authority
Corporate Commonwealth Entity
Airservices Australia
Corporate Commonwealth Entity
Northern Australia Infrastructure Facility
Corporate Commonwealth Entity