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Federal
National Law Body
Transport and Infrastructure

National Heavy Vehicle Regulator

Portfolio: Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

https://www.nhvr.gov.au/

Total Revenue

$85M

2024-25 Total Revenue
Major Digital Projects
5

New Vehicle Efficiency Standard (NVES) Regulator and IT Build

Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Tier 2
DCA: Medium
Active

Total Budget

$79.2M

Digital Budget

$23.8M

July 2024January 2026

The establishment of a NVES for light vehicles will deliver more fuel-efficient cars for Australians and support the government’s commitment to achieve net zero by 2050. This investment is for the development of an effective ICT environment in which to manage the regulatory obligations around the NVES, such as data capture from vehicle suppliers/importers, reporting, facilitation of compliance and audit functions, and the establishment and maintenance of a NVES credit trading scheme.

Reporting and Program Management (RPM) System

Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Tier 2
DCA: High
Active

Total Budget

$30.8M

Digital Budget

$14.2M

July 2023June 2026

The RPM project is improving the administration of grant payments to states and territories for land transport infrastructure projects. Following recommendations from the Australian National Audit Office, the department is developing a new system, which has been designed to address evolving business needs and transition the current legacy system to a more scalable and flexible system. The RPM Project Objectives are: (1) Develop a new system to automate, simplify and streamline business processes; (2) Provide a single source of data for all grant process stages that is validated and accurate, easy to access and analyse; (3) Ensure the new system is intuitive, easy to use and flexible, and can be extended to meet future needs; and (4) Migrate data from the existing data sources into a consolidated source of truth for infrastructure investment.

Digital First (DF) Program

National Archives of Australia

Tier 3
Active

Total Budget

$25.1M

Digital Budget

$20.6M

July 2023June 2026

The National Archives of Australia has established the DF Program to uplift its ability to manage, preserve and provide meaningful access to an increasingly digital collection of records that hold national significance. In late 2025, the DF Program was rescoped to realign the work of the program to support implementation of the new Strategy 2025–2030: Evolving National Archives. The program will finish in June 2026, with additional scope relating to account and workload management to be addressed through strategy implementation.

Fighting SMS Scams

Australian Communications and Media Authority

Tier 3
Active

Total Budget

$10.9M

Digital Budget

$3.2M

October 2024July 2026

This project is enabling the Australian Communications and Media Authority (ACMA) to develop, operate and maintain an SMS ID registry to help prevent scammers from impersonating brands and entities in texts, using message headers (such as myGov), and to create a trusted communications channel.

Spectrum Management

Australian Communications and Media Authority

Tier 3
Active

Total Budget

$22.7M

Digital Budget

$20.9M

October 2022May 2027

The digital spectrum management system will include a range of new and enhanced digital and ICT capabilities to support improved spectrum management.

Ideas relevant to this department

12 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

We provide leadership to, and work collaboratively with, industry and partner agencies to drive sustainable improvements to safety, productivity and efficiency outcomes across the Australian heavy vehicle road transport sector [CP p.12]

VISION

A safe, efficient and productive heavy vehicle industry serving the needs of Australia [CP p.12]

Corporate Plan 2021

PURPOSE

We provide leadership to, and work collaboratively with, industry and partner agencies to drive sustainable improvements to safety, productivity and efficiency outcomes across the Australian heavy vehicle road transport sector [CP p.12]

Corporate Plan 2021

Strategic priorities

· 1

1

Provide leadership and drive sustainable improvements to safety, productivity and efficiency outcomes across the Austral

Provide leadership and drive sustainable improvements to safety, productivity and efficiency outcomes across the Australian heavy vehicle road transport sector

Corporate Plan 2021

Outcomes

· 4

Safety

As a modern, risk-based regulator, we use data-driven intelligence to identify and target the greatest safety risks relating to heavy vehicles. By using the right blend of information, education and enforcement, we aim to create positive change in the industry’s safety culture and the individual behaviour of all road users, to reduce the likelihood of crashes, fatalities and serious injuries involving heavy vehicles [AR p.25]

KEY ACTIVITIES

  • Conducting heavy vehicle intercepts
  • Developing algorithms to identify high-risk vehicles
  • Implementing the Road Monitoring Tool fatigue data engine

Productivity

Promote industry efficiency in the road transport of goods and heavy vehicle passengers by heavy vehicles.

KEY ACTIVITIES

  • Conducting a review of road access permits workflow
  • Adopting technology and data-sharing solutions
  • Expanding education and training material available to road managers

Sustainability

Manage the impact of heavy vehicles on the environment, road infrastructure and public amenity.

KEY ACTIVITIES

  • Promoting the adoption of safer, cleaner and more-efficient technologies
  • Encouraging the uptake of Performance Based Standards (PBS) vehicles

Regulatory Capability

Encourage and promote regulatory capability through the delivery of services to customers.

KEY ACTIVITIES

  • Ensuring a consistent and productive approach to regulatory capability
  • Building an NHVR culture where employees work in a safe, supportive and inclusive working environment

Values

· 4

People matter

Customer first

Strong partnerships

We add value

Performance measures

· 5

CodeMeasureTarget 2025-26Latest resultStatus

CCE01

Fatalities and injuries across the industry and its supply chain reduce through increased compliance with safety requirements

Reduce through increased compliance with safety requirements

Corporate Plan 2021

Target met

Annual Report 2020-21
Achieved

NPM 2

Network connections for heavy vehicles improve, and the administrative burden on operators and road managers reduces

Improve, and the administrative burden on operators and road managers reduces

Corporate Plan 2021

Improved

Annual Report 2020-21
Substantially achieved

NPM 3

The national heavy vehicle fleet is safer and more environmentally friendly

Safer and more environmentally friendly

Corporate Plan 2021

More environmentally friendly

Annual Report 2020-21
Mostly achieved

NPM 4

Customer engagement with the NHVR is productive, simple and efficient

Productive, simple and efficient

Corporate Plan 2021

Productive and efficient

Annual Report 2020-21
Achieved

NPM 5

NHVR employees work in a safe, supportive and inclusive working environment

Safe, supportive and inclusive working environment

Corporate Plan 2021

Safe and supportive working environment

Annual Report 2020-21
Achieved

Ideas distilled from this entity's strategy & evidence

· 12

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

202010-1175-nhvr-annual-report-2019-20.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

202010-1175-nhvr-annual-report-2019-20.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

201705-0533-nhvr-corporate-plan-17-20.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

201705-0533-nhvr-corporate-plan-17-20.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

201705-0533-nhvr-corporate-plan-17-20.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

201705-0533-nhvr-corporate-plan-17-20.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

201710-0712-nhvr-annual-report-2016-17.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

201710-0712-nhvr-annual-report-2016-17.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

201811-0926-nhvr-annual-report-2017-18.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

201811-0926-nhvr-annual-report-2017-18.pdf)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

201806-0843-nhvr-corporate-plan-2018-2021.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

201806-0843-nhvr-corporate-plan-2018-2021.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

202010-1175-nhvr-annual-report-2019-20.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

202010-1175-nhvr-annual-report-2019-20.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

201705-0533-nhvr-corporate-plan-17-20.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

201705-0533-nhvr-corporate-plan-17-20.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

201705-0533-nhvr-corporate-plan-17-20.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

201705-0533-nhvr-corporate-plan-17-20.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

201710-0712-nhvr-annual-report-2016-17.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

201710-0712-nhvr-annual-report-2016-17.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

201811-0926-nhvr-annual-report-2017-18.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

201811-0926-nhvr-annual-report-2017-18.pdf)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

201806-0843-nhvr-corporate-plan-2018-2021.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

201806-0843-nhvr-corporate-plan-2018-2021.pdf)

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