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Federal
Commonwealth Company
Transport and Infrastructure

NBN Co Limited

Portfolio: Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

http://www.nbnco.com.au/

Annual Budget

$5.2B

2025-26 Budget
Flat vs prior year
Total Revenue

$5.5B

2024-25 Total Revenue
Staff

5,500

Headcount (2024-25)
Major Digital Projects
5

New Vehicle Efficiency Standard (NVES) Regulator and IT Build

Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Tier 2
DCA: Medium
Active

Total Budget

$79.2M

Digital Budget

$23.8M

July 2024January 2026

The establishment of a NVES for light vehicles will deliver more fuel-efficient cars for Australians and support the government’s commitment to achieve net zero by 2050. This investment is for the development of an effective ICT environment in which to manage the regulatory obligations around the NVES, such as data capture from vehicle suppliers/importers, reporting, facilitation of compliance and audit functions, and the establishment and maintenance of a NVES credit trading scheme.

Reporting and Program Management (RPM) System

Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Tier 2
DCA: High
Active

Total Budget

$30.8M

Digital Budget

$14.2M

July 2023June 2026

The RPM project is improving the administration of grant payments to states and territories for land transport infrastructure projects. Following recommendations from the Australian National Audit Office, the department is developing a new system, which has been designed to address evolving business needs and transition the current legacy system to a more scalable and flexible system. The RPM Project Objectives are: (1) Develop a new system to automate, simplify and streamline business processes; (2) Provide a single source of data for all grant process stages that is validated and accurate, easy to access and analyse; (3) Ensure the new system is intuitive, easy to use and flexible, and can be extended to meet future needs; and (4) Migrate data from the existing data sources into a consolidated source of truth for infrastructure investment.

Digital First (DF) Program

National Archives of Australia

Tier 3
Active

Total Budget

$25.1M

Digital Budget

$20.6M

July 2023June 2026

The National Archives of Australia has established the DF Program to uplift its ability to manage, preserve and provide meaningful access to an increasingly digital collection of records that hold national significance. In late 2025, the DF Program was rescoped to realign the work of the program to support implementation of the new Strategy 2025–2030: Evolving National Archives. The program will finish in June 2026, with additional scope relating to account and workload management to be addressed through strategy implementation.

Fighting SMS Scams

Australian Communications and Media Authority

Tier 3
Active

Total Budget

$10.9M

Digital Budget

$3.2M

October 2024July 2026

This project is enabling the Australian Communications and Media Authority (ACMA) to develop, operate and maintain an SMS ID registry to help prevent scammers from impersonating brands and entities in texts, using message headers (such as myGov), and to create a trusted communications channel.

Spectrum Management

Australian Communications and Media Authority

Tier 3
Active

Total Budget

$22.7M

Digital Budget

$20.9M

October 2022May 2027

The digital spectrum management system will include a range of new and enhanced digital and ICT capabilities to support improved spectrum management.

Ideas relevant to this department

8 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

High confidence
NBN-Co-Limited.json

STRATEGY SUMMARY

To elevate Australia by connecting people and powering progress [CP p.20]

PURPOSE

To elevate Australia by connecting people and powering progress [CP p.20]

Strategic priorities

· 9

1

Support the nation’s increasing data demands

2

Enabling greater flexibility to work-from-home

3

Facilitating better health outcomes through telehealth services

4

Enabling greater access to education through remote learning

5

Supporting more resilient businesses through digital capability

6

Expanding regional connectivity and economic opportunities

7

Increasing social and community connectivity

8

Enhancing environmental sustainability

9

Improving digital inclusion in communities across the nation

Outcomes

· 6

Upgrade and expand the network

Number of premises ready to connect (RTC) to the nbn® network, availability of nbn® Home Ultrafast speed tier plans, regional network capability, higher numbers of active premises and utilisation of higher speed products increasing productivity and economic growth for the nation

KEY ACTIVITIES

  • Upgrade and expand the nbn® network
  • Deliver fibre connect upgrades

Support greater use of the network

Homes and businesses connected to the nbn® network support innovation and efficiency, facilitating the launch of new businesses

KEY ACTIVITIES

  • Connect households and businesses to the nbn® network
  • Promote higher speed tier products

Enhance RSP and customer experience

Overall customer satisfaction levels, percentage of faults resolved within agreed timeframes, frequency of service assurance faults

KEY ACTIVITIES

  • Improve customer satisfaction
  • Resolve faults within agreed timeframes

A safe, inclusive and engaged workforce

Maintaining a respectful, safe, inclusive and diverse workplace and empowering employees, percentage of females in management positions

KEY ACTIVITIES

  • Promote workplace safety and diversity
  • Increase female representation in management

Protected environment

Scope 1, Scope 2 and Scope 3 emissions, percentage of renewable energy purchases, waste diversion rate, delivery of NBN Co’s Science Based Targets for emissions reduction

KEY ACTIVITIES

  • Reduce emissions
  • Increase renewable energy usage

Deliver commercial value

Improved digital connectivity can increase take up of digital technologies that can support economic growth, EBITDA performance via operational efficiencies, fibre upgrades support greater network resilience to the physical impacts of climate-related events

KEY ACTIVITIES

  • Drive economic growth through digital connectivity
  • Improve operational efficiencies

Values

· 3

Customer First

Simple and Digitised

Sustainable Commercial Enterprise

Performance measures

· 1

CodeMeasureTarget 2025-26Latest resultStatus

CCE01

Net Zero greenhouse gas emissions

FY45

On track to FY45

Annual Report 2025 · p.14
Achieved

Ideas distilled from this entity's strategy & evidence

· 8

Environmental

Achieve 2025 Science Based Targets for emissions reduction

Implement a more aggressive emissions reduction plan to meet the 2025 Science Based Targets.

Impact: Very High
Effort: High
Large

corporate-plan-fy-2025.pdf [CP p.19]

Strategy & Reform

Adopt the UK’s Net Zero Strategy for network operations

Implement the UK’s Net Zero Strategy for network operations to align with global best practices.

Impact: High
Effort: Medium
Large

global-intel-brief.pdf [GI p.12]

Infrastructure

Accelerate fibre network upgrades by 20% in regional areas

Increase the pace of fibre network upgrades in regional areas by 20% to improve connectivity.

Impact: High
Effort: High
Large

corporate-plan-fy-2025.pdf [CP p.19]

Data & Performance

Build a real-time public dashboard for network performance

Create a public dashboard showing real-time data on network performance metrics.

Impact: Medium
Effort: Medium
Small

global-intel-brief.pdf [GI p.15]

Regulation & Policy

Create a monthly service assurance report

Generate a monthly report detailing service assurance faults and resolutions.

Impact: Medium
Effort: Low
Small

corporate-plan-fy-2025.pdf [CP p.19]

Regulation & Policy

Expand the fibre asset buyback program

Expand the fibre asset buyback program to include more regional areas.

Impact: High
Effort: High
Large

corporate-plan-fy-2025.pdf [CP p.21]

Citizen Participation

Implement a customer feedback loop

Establish a system for collecting and addressing customer feedback on network services.

Impact: Medium
Effort: Low
Small

corporate-plan-fy-2025.pdf [CP p.19]

Environmental

Increase percentage of renewable energy purchases to 50%

Increase the percentage of renewable energy purchases to 50% to boost sustainability efforts.

Impact: High
Effort: Medium
Large

corporate-plan-fy-2025.pdf [CP p.19]

Environmental

Achieve 2025 Science Based Targets for emissions reduction

Implement a more aggressive emissions reduction plan to meet the 2025 Science Based Targets.

Impact: Very High
Effort: High
Large

corporate-plan-fy-2025.pdf [CP p.19]

Strategy & Reform

Adopt the UK’s Net Zero Strategy for network operations

Implement the UK’s Net Zero Strategy for network operations to align with global best practices.

Impact: High
Effort: Medium
Large

global-intel-brief.pdf [GI p.12]

Infrastructure

Accelerate fibre network upgrades by 20% in regional areas

Increase the pace of fibre network upgrades in regional areas by 20% to improve connectivity.

Impact: High
Effort: High
Large

corporate-plan-fy-2025.pdf [CP p.19]

Data & Performance

Build a real-time public dashboard for network performance

Create a public dashboard showing real-time data on network performance metrics.

Impact: Medium
Effort: Medium
Small

global-intel-brief.pdf [GI p.15]

Regulation & Policy

Create a monthly service assurance report

Generate a monthly report detailing service assurance faults and resolutions.

Impact: Medium
Effort: Low
Small

corporate-plan-fy-2025.pdf [CP p.19]

Regulation & Policy

Expand the fibre asset buyback program

Expand the fibre asset buyback program to include more regional areas.

Impact: High
Effort: High
Large

corporate-plan-fy-2025.pdf [CP p.21]

Citizen Participation

Implement a customer feedback loop

Establish a system for collecting and addressing customer feedback on network services.

Impact: Medium
Effort: Low
Small

corporate-plan-fy-2025.pdf [CP p.19]

Environmental

Increase percentage of renewable energy purchases to 50%

Increase the percentage of renewable energy purchases to 50% to boost sustainability efforts.

Impact: High
Effort: Medium
Large

corporate-plan-fy-2025.pdf [CP p.19]

Legislation administered

· 7

Act

2007

National Greenhouse and Energy Reporting Act 2007

NBN Co reports on its greenhouse gas emissions and energy consumption as required by this Act.

Act

2011

Work Health and Safety Act 2011

NBN Co reports on initiatives to ensure the health, safety, and welfare of its workers as required by this Act.

Act

1999

Environment Protection and Biodiversity Conservation Act 1999

NBN Co reports on the implementation of its Ecologically Sustainable Development program as required by this Act.

Act

1990

Superannuation Benefits (Supervisory Mechanisms) Act 1990

NBN Co reports on the establishment and operation of its superannuation arrangement as required by this Act.

Act

1982

Freedom of Information Act 1982

NBN Co responds to Freedom of Information requests as required by this Act.

Act

2013

Public Governance, Performance and Accountability Act 2013

NBN Co complies with reporting requirements under this Act.

Act

2001

Corporations Act 2001

NBN Co complies with reporting requirements under this Act.

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