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Federal
Statutory Body
Transport and Infrastructure

SBS Community Advisory Committee

Portfolio: Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

https://www.sbs.com.au/aboutus/community-advisory-committee

Major Digital Projects
5

New Vehicle Efficiency Standard (NVES) Regulator and IT Build

Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Tier 2
DCA: Medium
Active

Total Budget

$79.2M

Digital Budget

$23.8M

July 2024January 2026

The establishment of a NVES for light vehicles will deliver more fuel-efficient cars for Australians and support the government’s commitment to achieve net zero by 2050. This investment is for the development of an effective ICT environment in which to manage the regulatory obligations around the NVES, such as data capture from vehicle suppliers/importers, reporting, facilitation of compliance and audit functions, and the establishment and maintenance of a NVES credit trading scheme.

Reporting and Program Management (RPM) System

Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Tier 2
DCA: High
Active

Total Budget

$30.8M

Digital Budget

$14.2M

July 2023June 2026

The RPM project is improving the administration of grant payments to states and territories for land transport infrastructure projects. Following recommendations from the Australian National Audit Office, the department is developing a new system, which has been designed to address evolving business needs and transition the current legacy system to a more scalable and flexible system. The RPM Project Objectives are: (1) Develop a new system to automate, simplify and streamline business processes; (2) Provide a single source of data for all grant process stages that is validated and accurate, easy to access and analyse; (3) Ensure the new system is intuitive, easy to use and flexible, and can be extended to meet future needs; and (4) Migrate data from the existing data sources into a consolidated source of truth for infrastructure investment.

Digital First (DF) Program

National Archives of Australia

Tier 3
Active

Total Budget

$25.1M

Digital Budget

$20.6M

July 2023June 2026

The National Archives of Australia has established the DF Program to uplift its ability to manage, preserve and provide meaningful access to an increasingly digital collection of records that hold national significance. In late 2025, the DF Program was rescoped to realign the work of the program to support implementation of the new Strategy 2025–2030: Evolving National Archives. The program will finish in June 2026, with additional scope relating to account and workload management to be addressed through strategy implementation.

Fighting SMS Scams

Australian Communications and Media Authority

Tier 3
Active

Total Budget

$10.9M

Digital Budget

$3.2M

October 2024July 2026

This project is enabling the Australian Communications and Media Authority (ACMA) to develop, operate and maintain an SMS ID registry to help prevent scammers from impersonating brands and entities in texts, using message headers (such as myGov), and to create a trusted communications channel.

Spectrum Management

Australian Communications and Media Authority

Tier 3
Active

Total Budget

$22.7M

Digital Budget

$20.9M

October 2022May 2027

The digital spectrum management system will include a range of new and enhanced digital and ICT capabilities to support improved spectrum management.

Ideas relevant to this department

12 tagged

Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.

STRATEGY SUMMARY

SBS INSPIRES ALL AUSTRALIANS TO EXPLORE, RESPECT AND CELEBRATE OUR DIVERSE WORLD AND IN DOING SO, CONTRIBUTES TO A COHESIVE SOCIETY. [AR p.6]

PURPOSE

SBS INSPIRES ALL AUSTRALIANS TO EXPLORE, RESPECT AND CELEBRATE OUR DIVERSE WORLD AND IN DOING SO, CONTRIBUTES TO A COHESIVE SOCIETY. [AR p.6]

Corporate Plan 2025-26 · p.6

Strategic priorities

· 10

1

Accelerating language offerings and capabilities to Australia’s multilingual and multicultural communities

Corporate Plan 2025-26 · p.3
2

Expanding upon First Nations content offering available to all Australians

Corporate Plan 2025-26 · p.3
3

Delivering trusted news and information and contributing to the national conversation with bold programming

Corporate Plan 2025-26 · p.3
4

Delivering stories that engage, inform and entertain all Australians, as their needs and consumption habits evolve

Corporate Plan 2025-26 · p.3
5

Delivering best-in-class user experience for audiences on SBS’s digital platforms to improve audience engagement and loy

Delivering best-in-class user experience for audiences on SBS’s digital platforms to improve audience engagement and loyalty

Corporate Plan 2025-26 · p.3
6

Managing the transition to a digital audience base by building audience awareness, scale and engagement on digital platf

Managing the transition to a digital audience base by building audience awareness, scale and engagement on digital platforms such as SBS On Demand to ensure continued relevance as audiences increasingly stream online

Corporate Plan 2025-26 · p.3
7

Maintaining relevance on traditional broadcasting platforms to ensure continued delivery on Charter and Purpose

Corporate Plan 2025-26 · p.3
8

Continue to invest in Charter-driven content and activities by increasing returns from commercial activities, while cont

Continue to invest in Charter-driven content and activities by increasing returns from commercial activities, while continuing to innovate and further improve efficiency of existing operations

Corporate Plan 2025-26 · p.3
9

Attracting and retaining the best people by ensuring SBS remains a great and inclusive place to work, with higher staff

Attracting and retaining the best people by ensuring SBS remains a great and inclusive place to work, with higher staff engagement and collaboration to maximise business outcomes

Corporate Plan 2025-26 · p.3
10

Ensuring emerging technologies can be harnessed effectively to support delivery of SBS’s Charter, Purpose and strategy

Corporate Plan 2025-26 · p.3

Outcomes

· 5

Outcome 1: Distinctive Network

SBS is Australia’s most distinctive and multilingal broadcaster, occupying a unique place in the Australian media market. SBS takes a platform-agnostic approach to content, distributing our world-class offerings across linear television, radio, on demand, and digital channels.

KEY ACTIVITIES

  • Content creation, acquisition and curation
  • Content broadcast and distribution
  • Content commercialisation

Outcome 2: Audience First

SBS is continuously evolving to serve audiences on contemporary Australia across screen and audio. Consequently, we remain strong advocates of fair regulation to ensure all Australians can easily access our content wherever they choose.

KEY ACTIVITIES

  • Content creation, acquisition and curation
  • Content broadcast and distribution

Outcome 3: Community Impact

SBS works closely with communities in Australia to understand their issues and perspectives, amplify their voices, and tell their stories.

KEY ACTIVITIES

  • Content creation, acquisition and curation
  • Content broadcast and distribution

Outcome 4: Great People; Great Culture

Our people and culture are our competitive advantage.

KEY ACTIVITIES

  • Content creation, acquisition and curation
  • Content broadcast and distribution

Outcome 5: Great Business

Sustainability, world-class operational efficiency and processes, and globally unique partnerships.

KEY ACTIVITIES

  • Content support activities

Values

· 5

We are audience obsessed

We embrace difference

We are bold and brave

We engage and participate fully

We look out for one another

Performance measures

· 3

CodeMeasureTarget 2025-26Latest resultStatus

CCE01

Digital registrations

$178.7m

Corporate Plan 2025-26 · p.46

Target met

Annual Report 2024-25 · p.116
Achieved

CCE02

Average monthly audio podcast downloads

3.82m

Corporate Plan 2025-26 · p.46

3.86m

Annual Report 2024-25 · p.116
Achieved

CCE03

Total own source revenue

$178.7m

Corporate Plan 2025-26 · p.46

13.2m

Annual Report 2024-25 · p.116
Achieved

Ideas distilled from this entity's strategy & evidence

· 12

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

SBS_2024_Annual_Report_DIGITAL.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

SBS_2024_Annual_Report_DIGITAL.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

SBS_2024_Annual_Report_DIGITAL.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

SBS_2024_Annual_Report_DIGITAL.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

SBS-Annual-Report_2021.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

SBS-Annual-Report_2021.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

SBS-Corporate-Plan-2025-26.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

SBS-Corporate-Plan-2025-26.pdf)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)

Data & Performance

KPI evidence register with named owners

Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.

Impact: High
Effort: Low
small

SBS_2024_Annual_Report_DIGITAL.pdf)

Data & Performance

Outcome dashboard linking budget, delivery, and public impact

Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.

Impact: Very High
Effort: High
large

SBS_2024_Annual_Report_DIGITAL.pdf)

Risk & Assurance

Recommendation tracker for audits, reviews, and inquiries

Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.

Impact: High
Effort: Low
small

SBS_2024_Annual_Report_DIGITAL.pdf)

Risk & Assurance

Integrated assurance and lessons-learned system

Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.

Impact: Very High
Effort: High
large

SBS_2024_Annual_Report_DIGITAL.pdf)

Citizen Services

Plain-language service pages and proactive status updates

Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.

Impact: High
Effort: Low
small

SBS-Annual-Report_2021.pdf)

Citizen Services

Single front door for life-event based services

Bundle services around life events so citizens can complete related steps across agencies in one journey.

Impact: Very High
Effort: High
large

SBS-Annual-Report_2021.pdf)

Regulation & Policy

Regulatory burden scan for forms, guidance, and reporting

Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.

Impact: High
Effort: Low
small

SBS-Corporate-Plan-2025-26.pdf)

Regulation & Policy

Adaptive regulation program with live feedback loops

Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.

Impact: Very High
Effort: High
large

SBS-Corporate-Plan-2025-26.pdf)

Citizen Participation

Consultation feedback summaries with response tracking

Summarise consultation submissions by theme and publish what changed in response.

Impact: High
Effort: Low
small

SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)

Citizen Participation

Always-on policy participation platform

Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.

Impact: Very High
Effort: High
large

SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)

Staff Productivity

Reusable briefing and summary assistant for internal documents

Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.

Impact: High
Effort: Low
small

SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)

Staff Productivity

Department-wide knowledge and briefing platform

Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.

Impact: Very High
Effort: High
large

SBS-Elevate-Reconciliation-Action-Plan-Progress-Report-2023-24.pdf)

Want the full analysis?

Download this month's report covering SBS Community Advisory Committee