Portfolio: Infrastructure, Transport, Regional Development, Communications, Sport and the Arts
http://www.esafety.gov.au
$55M
2025-26 Budget220
Headcount (2024-25)New Vehicle Efficiency Standard (NVES) Regulator and IT Build
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts
Total Budget
$79.2M
Digital Budget
$23.8M
July 2024 — January 2026
The establishment of a NVES for light vehicles will deliver more fuel-efficient cars for Australians and support the government’s commitment to achieve net zero by 2050. This investment is for the development of an effective ICT environment in which to manage the regulatory obligations around the NVES, such as data capture from vehicle suppliers/importers, reporting, facilitation of compliance and audit functions, and the establishment and maintenance of a NVES credit trading scheme.
Reporting and Program Management (RPM) System
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts
Total Budget
$30.8M
Digital Budget
$14.2M
July 2023 — June 2026
The RPM project is improving the administration of grant payments to states and territories for land transport infrastructure projects. Following recommendations from the Australian National Audit Office, the department is developing a new system, which has been designed to address evolving business needs and transition the current legacy system to a more scalable and flexible system. The RPM Project Objectives are: (1) Develop a new system to automate, simplify and streamline business processes; (2) Provide a single source of data for all grant process stages that is validated and accurate, easy to access and analyse; (3) Ensure the new system is intuitive, easy to use and flexible, and can be extended to meet future needs; and (4) Migrate data from the existing data sources into a consolidated source of truth for infrastructure investment.
Digital First (DF) Program
National Archives of Australia
Total Budget
$25.1M
Digital Budget
$20.6M
July 2023 — June 2026
The National Archives of Australia has established the DF Program to uplift its ability to manage, preserve and provide meaningful access to an increasingly digital collection of records that hold national significance. In late 2025, the DF Program was rescoped to realign the work of the program to support implementation of the new Strategy 2025–2030: Evolving National Archives. The program will finish in June 2026, with additional scope relating to account and workload management to be addressed through strategy implementation.
Fighting SMS Scams
Australian Communications and Media Authority
Total Budget
$10.9M
Digital Budget
$3.2M
October 2024 — July 2026
This project is enabling the Australian Communications and Media Authority (ACMA) to develop, operate and maintain an SMS ID registry to help prevent scammers from impersonating brands and entities in texts, using message headers (such as myGov), and to create a trusted communications channel.
Spectrum Management
Australian Communications and Media Authority
Total Budget
$22.7M
Digital Budget
$20.9M
October 2022 — May 2027
The digital spectrum management system will include a range of new and enhanced digital and ICT capabilities to support improved spectrum management.
The citizen cohorts and life-event journeys that touch this department, drawn from the department_links mapping in the citizen-voice-journeys corpus.
13 tagged
Reform proposals on YourGov that name this department as a delivery partner — drawn from citizen voice, government strategy, research, international examples and gap analysis.
STRATEGY SUMMARY
The ACMA contributes to maximising the economic and social benefits of communications infrastructure, content and services for Australia. We do this by maintaining, enforcing, and improving regulation to drive industry performance and protect consumers; managing public resources to enable industry to deliver services to the community.
PURPOSE
The ACMA contributes to maximising the economic and social benefits of communications infrastructure, content and services for Australia. We do this by maintaining, enforcing, and improving regulation to drive industry performance and protect consumers; managing public resources to enable industry to deliver services to the community.
Corporate Plan 2025-26 · p.19Strategic priorities
· 3
Outcomes
· 1
Outcome 1: A communications and media environment that balances the needs of industry and the Australian community through regulation, education and advice
The ACMA’s 2024–25 PBS sets out the resources allocated to the ACMA by government to deliver Outcome 1 and the 2 programs that contribute to it.
KEY ACTIVITIES
Values
· 4
Transparency
Responsiveness
Integrity
Collaboration
Performance measures
· 8
| Code | Measure | Target 2025-26 | Latest result | Status |
|---|---|---|---|---|
CCE01 | Proportion of adult cyber abuse complaints where action is taken | At least 80% Corporate Plan 2025-26 · p.81 | Target met Annual Report 2024-25 · p.200 | Achieved |
CCE02 | Proportion of cyberbullying complaints where action is taken | At least 80% Corporate Plan 2025-26 · p.81 | Target met Annual Report 2024-25 · p.200 | Achieved |
CCE03 | Proportion of image-based abuse complaints where action is taken | At least 80% Corporate Plan 2025-26 · p.81 | Target met Annual Report 2024-25 · p.200 | Achieved |
CCE04 | Proportion of critical Online Content Scheme investigations actioned within two business days | At least 90% Corporate Plan 2025-26 · p.81 | Target met Annual Report 2024-25 · p.200 | Achieved |
CCE05 | Australians are protected from illegal and restricted online content compliance through compliance with industry activities codes or standards undertaken | At least 10 Corporate Plan 2025-26 · p.83 | Target met Annual Report 2024-25 · p.200 | Achieved |
CCE06 | Publication of transparency summaries in relation to responses received to reporting notices or information requests under the Basic Online Safety Expectations | At least 2 Corporate Plan 2025-26 · p.83 | Target met Annual Report 2024-25 · p.200 | Achieved |
CCE07 | Implementation of the social media minimum age requirements for Australian children under the age of 16 | Promote, monitor and enforce compliance Corporate Plan 2025-26 · p.83 | Promote, monitor and enforce compliance Annual Report 2024-25 · p.200 | Achieved |
CCE08 | Positive safety interventions have been taken by online safety providers in response to eSafety’s regulatory activities | Maintain Corporate Plan 2025-26 · p.83 | Target met Annual Report 2024-25 · p.200 | Achieved |
Source documents
· 13
2024-25
Annual Report 2024-25 (PDF, 10.55MB)
Open
2023-24
Annual Report 2023-24 (PDF, 8.7MB)
Open
2022-23
Annual Report 2022-2023 (PDF, 6.3MB)
Open
2021-22
Annual Report 2021-2022 (PDF, 9.95MB)
Open
2020-21
Annual Report 2020-2021 (PDF, 12.81MB)
Open
2025-26
Corporate plan 2025-26 (PDF, 2.65MB)
Open
2024-25
Corporate plan 2024-25 (PDF, 3.73MB)
Open
2023-24
Corporate plan 2023-24 (PDF, 7.06MB)
Open
2022-23
Corporate plan 2022-23 (PDF, 4.04MB)
Open
2024
Reconciliation Action Plan
Open
2022
eSafety Strategy 2022-25 (PDF, 10.25MB)
Open
2022
eSafety Strategy 2019-2022 (PDF, 4.59MB)
Open
2024
Adult cyber abuse quick guide (PDF, 198.38KB)
Open
Ideas distilled from this entity's strategy & evidence
· 12
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
ACMA-and-eSafety-corporate-plan2024-25.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
ACMA-and-eSafety-corporate-plan2024-25.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
ACMA-and-eSafety-corporate-plan2024-25.pdf)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
ACMA-and-eSafety-corporate-plan2024-25.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
ACMA-eSafety-annual-report-2024-25.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
ACMA-eSafety-annual-report-2024-25.pdf)
KPI evidence register with named owners
Create a simple register mapping each KPI to source data, owner, frequency, target, and last result.
ACMA-and-eSafety-corporate-plan2024-25.pdf)
Outcome dashboard linking budget, delivery, and public impact
Build a public-facing outcome dashboard showing spend, outputs, outcomes, and delivery confidence.
ACMA-and-eSafety-corporate-plan2024-25.pdf)
Regulatory burden scan for forms, guidance, and reporting
Identify the top 10 highest-friction reporting obligations and simplify guidance, forms, or evidence requirements.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Adaptive regulation program with live feedback loops
Create an adaptive regulation model using sandboxes, industry data, risk scoring, and regular rule updates.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Plain-language service pages and proactive status updates
Rewrite high-volume pages and letters into plain language, add status notifications, and measure contact reduction.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Single front door for life-event based services
Bundle services around life events so citizens can complete related steps across agencies in one journey.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Recommendation tracker for audits, reviews, and inquiries
Publish a single internal tracker for audit/review recommendations, owners, due dates, and implementation evidence.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Integrated assurance and lessons-learned system
Create an assurance system that connects audit findings, risk registers, delivery reviews, and investment decisions.
ACMA-and-eSafety-corporate-plan-2025-26.pdf)
Consultation feedback summaries with response tracking
Summarise consultation submissions by theme and publish what changed in response.
ACMA-and-eSafety-corporate-plan2024-25.pdf)
Always-on policy participation platform
Create a standing participation platform where citizens and stakeholders can propose, vote, and track ideas.
ACMA-and-eSafety-corporate-plan2024-25.pdf)
Reusable briefing and summary assistant for internal documents
Create controlled templates for summarising reports, submissions, minutes, and ministerial briefs.
ACMA-eSafety-annual-report-2024-25.pdf)
Department-wide knowledge and briefing platform
Build a secure knowledge platform that lets staff search, summarise, and cite approved departmental material.
ACMA-eSafety-annual-report-2024-25.pdf)
Source library
· 15
11.1MB
2024-25.pdf
9.1MB
2023-24.pdf
6.6MB
2022-23.pdf
10.4MB
2021-22.pdf
13.4MB
2020-21.pdf
2.8MB
2025-26.pdf
3.9MB
2024-25.pdf
7.4MB
2023-24.pdf
4.2MB
2022-23.pdf
225KB
Statement-of-Commitment-to-Childrens-Rights.pdf
245KB
DP-REG-2024-Communique.pdf
8.0MB
eSafety-ACMA-Reconciliation-Action-Plan-23-25.pdf
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